How to use MobilePrinting
- submit print jobs from mobile devices (smartphones, iPad, tablets, laptops) via email
- submit print jobs without installing any print drivers
- release mobile print jobs at any SmartPrint printer
If your mobile device (or computer) can send email, you can send print jobs to SmartPrint!
Note: Print jobs remain in the Print Pools for 2 hours. If they are not released within that timeframe, they will be removed from the Print Pool.
Compatible Files Types
MobilePrint will accept the following compatible file types:
- PDF file
- Microsoft Word file (.doc, .docx, .dot)
- Microsoft Excel file (.xls, .xlt, .xlsx, .xltx, .xlsm, .xltm)
- Microsoft PowerPoint file (.ppt, .pptx, .pptm, .pot, .pps, .potx, .ppsx)
- Microsoft Visio file (.vsd, .vss, .vst, .vdx, .vsx, .vtx, .vdw)
- Microsoft Outlook file (.msg, .eml)
- Open Office document (.odt, .ods, .ott, .odp, .odg, .odf) *tested with OpenOffice 4.0 only
- image file (.bmp, .jpg, .gif, .tif, .png)
- Rich Text File (.rtf)
- Plain Text file (.txt, .csv, .ini, .cfg)
Send EMail to MobilePrint
To submit a print job through MobilePrint, simply compose an email to the address:
mobileprint@scu.edu
Attach files of compatible type to the email, send the email, and wait for an email response from MobilePrint. If your email has a message body, the message body will be submitted as a separate print job. If you just want to print an email message, simply forward the email message to mobileprint@scu.edu
MobilePrint EMail Responses
After emailing and submitting files to MobilePrint, the MobilePrint server will retrieve the email, process the email file attachments, and send an email response with the status of your print job(s). You should receive an email response from MobilePrint in one to two minutes. You may receive one of the following responses:
- Documents are ready for release – Your files were submitted successfully. You may go to a SmartPrint Release Station as usual, and swipe your ACCESS card. You should see your MobilePrint jobs on the display. Select your print job(s) and print.
- Documents were unable to be processed – You attached an incompatible file in your email. MobilePrint did not know how to read the attached file and failed to submit it for printing. Please refer to the MobilePrint compatible files on reverse of document.
- Register your Non-SCU email address – MobilePrint/SmartPrint already knows your Santa Clara scu.edu email address. If you submit files from your scu.edu email, there is no need to register your scu.edu email address. However, if you use your personal, non-SCU email address to send files for printing, MobilePrint needs to register your personal email address and associated it with your SCU Network ID. To register your personal email address, you must be on-campus using the SCU network. Click on the “Click to register your email address” link in the email response. This link will take you to the Print Center and ask you to login. Enter your SCU Network ID (eg. JSmith) and password. Once you login correctly, MobilePrint/SmartPrint will associate your personal email address with your SCU Network ID. After registering your personal email address, you can send files for printing from either your scu.edu email account or your personal email account. You should get another email response from MobilePrint saying your documents are ready for release.
If you are a Guest
Click on the My Print Center icon on the desk top, or open a web browser and go to the site:
Click on “I am a guest.” Fill out your account information; first and last name, email address you wish to use, and new password for your guest account. Note: your email address will be your account Username. Click the create button. You will now log in with your new account and proceed to print your document.
*If you already registered your guest email, you will not have to
re-register your email, just log on at it.scu.edu/guestprint