In the era of throttled data plans and high overage charges there are a lot of people who are trying to find easy alternatives to keep their data charges low. We learned this firsthand recently when a client could not get through our Safe Connect procedures on his iPhone 5. After three hours of work it was finally narrowed down to an app provided by a company called Onavo called “Onavo Extend.” This fun little app essentially turns your phone into its own mini-VPN thingy which is basically not compatible with broncowifi. From research I have conducted I have determined that this is a problem that is unique to the iPhone version of the app and although an Android version of the app exists, the service is paused when the device is connected to a wifi network, thus not interfering with Safe Connect in any way. So, in the end the next time you might find an iPhone unable to connect to the SCU internet, consider the possibility that the device might be running Onavo Extend.