According to Steve Singh, CEO of Concur Technologies, despite cloud computing’s widespread utility and strength in current technologies, we should expect “microservices” as the next big thing. Concur was recently acquired by SAP, a multinational company that produces enterprise software to manage business operations and customer relations. SAP has an extensive list of cloud computing services, so it’s interesting that Singh believes that cloud computing will soon fall second to microservices. Microservices are apps developed in small, separate pieces rather than as one complete program. Singh gave an example of how microservices could benefit users: “When…your producer, sent me an email saying, ‘hey would you like to come on the show’…I said, ‘I’ll be there Thursday.’…it automatically decided that I should book travel for Steve out to New York…I don’t go into Concur. I just go about my normal daily routine and the [apps] start to take actions for me all seamlessly.”
I think that microservices could be helpful in automating processes in our daily lives. However, where does the human preference come in? What if someone joked to a friend through email about traveling, and the service began booking a flight out of state? How does the system know what is legitimate and what isn’t?