Artificial intelligence’s influence on the Fintech Industry

Financial technology has revolutionized the finance industry. It has made everyday financial services easy to execute and at very cheap costs. Fintech is advancing every day and recently it has been said that Artificial intelligence will become a big part of fintech. Analysts predict that over the years artificial intelligence will make it big in the field of fintech. The setback to this is that it might take away jobs of people in order to reduce cost and increase efficiency. This will potentially remove the human element from the fintech industry. This is by some perceived to be good and by some bad for the fintech industry. As fintech deals with people’s money there is a high trust factor involved while using these services. Once the human element is taken out from these services it might prove to be really hard for users to trust these services. In my opinion this could prove to be true as once someone wants to invest through a fintech company and realize that the service uses artificial intelligence to communicate and invest it people might be doubtful to trust them as compared to a company where the customers have the convenience to talk to a human being. Therefore, It is hard to say how artificial intelligence will effect the fintech industry, but either ways it is slowly coming in the fintech industry.

 

https://www.forbes.com/sites/madhvimavadiya/2017/02/27/artificial-intelligence-human-fintech/#4a9e899d46a1