This week was review about the different process in ERP systems, Accounting, Procurement, and Fulfillment from an ERP perspective. Particularly we analyzed and the business issues of Target Canada from an ERP perspective.
Finding the right ERP software solution is a difficult and resource-intensive task for any company, and with Target’s tight timeframe, successfully implementing a system within 2 years was next to impossible. Although using the existing system proved to be successful in US, and also familiar for the employees to work, it didn’t include features specific to Canadian market. Some of the issues were as follows:
- Target had bad data management with lot of errors. This was one of the main reasons for critical failure of ERP systems in Target Canada.
- The timeline that retailers and employees was set on was unrealistic. This led its supply chain to plunge in chaos.
- Training is vital to a business’s success with a new software system. User errors are inevitable, but they can be easily managed when a business allows itself to roll out a new system gradually instead of implementing it drastically.
Takeaway in this case would be that companies must be ready to invest the time and resources necessary for making their implementation a successful one.