My company uses Oracle ERP, and one of the main reasons I decided to take this course was so that I could better understand the activities/roles of different departments and how they’re able to efficiently work with each other, through an ERP system.
At my job, I am involved in Salesforce development/support, so just as discussed in class, I have an understanding of how Marketing works on developing leads and eventually hands them over them over to Sales, and how Sales works with Operations. At work, I’ve also seen how the Silo effect allows end users/departments to effectively do their respective jobs without having to worry too much about working with other interfaces/forms. However, I’m not too familiar with the general business processes other departments like Operations/Warehouse/Accounting encounter on a regular basis, and would like to learn more about how they work together. I would like to get a better understanding of the general different business processes that different departments are involved in, so I can be effective if I am ever involved in an ERP implementation in the future.