Defining and using KPIs in a successful business intelligence system

Key performance indicators (KPIs) can aid in measuring BI and analytics performance. The key challenges for creating a KPI is to meet business objectives, and use knowledge to generate value form a successful business intelligence system. Dashboard is to present this KPI in a form for management review. Dashboard will provide real-time presentation of KPIs and allows for drill-down.

In my option, the KPI shall not be limited to presenting the business process and results. It shall also make recommendations for actions to improve business process. After some actions are implemented, the dashboard can reflection the changes of KPI based on those actions. Dashboard shall adopt more machine learning and deep learning algorithms. In this way, dashboard can be more intelligent to make recommendations for senior executives.

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