The days are gone for standing on a street and waiting to get the attention of a cab! Look around any major city and you’ll see that ride-sharing services Uber, Lyft and others are nearly as ubiquitous as taxis. These services have established themselves in New York, Los Angeles and San Francisco, and are rapidly making their way into new parts of the US and the world. There is significant increase in demand for ride-sharing services as hitching a ride is as simple as whipping out your phone, tapping in an app, and waiting for a black town car or pink-mustache-flaunting Prius to arrive.
Both the companies draw customers for notably different reasons. Here is a comparison of Uber vs Lyft in a few basic categories.
This is easy and simple form of visualization that conveys enough information that helps customer to select proper riding option. The color code easily distinguishes two choices. The data shows people who use Uber are more likely to cite “level of service” and “convenience” as reasons for using the service, while Lyft users are more likely to answer “meeting new people” and “supporting individuals in my community.”
Armed with all this information, you’ll hopefully be able to make a more informed decision on whether Uber or Lyft are right for you, and how to have a successful experience hailing a ride from your phone!
References:
- https://www.compare.com/auto-insurance/guides/uber-vs-lyft-vs-taxi
- https://www.cnet.com/how-to/uber-lyft-ride-share-ride-hailing/
- https://www.survata.com/blog/fist-bumps-or-black-cars-uber-and-lyft-attract-users-for-different-reasons/